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Hotel Etiquette - 10 Simples Rules for a Pleasant Stay
By following basic hotel etiquette, you help ensure a pleasant stay
for yourself, the staff, and other guests.
Picture this scenario: you’re lounging at a hotel’s swimming pool—just
like the picture above. All your worries have melted away, and all
that’s left to think about is just how amazing the view is.
There’s absolutely nothing to worry about. Why? Because you’re a fine
guest at a quality establishment.
Staying at hotels is, and should be, a relaxing experience. You should
be able to enjoy their facilities and amenities to the fullest.
Good hotels will do what they can to make guests feel welcome during
their stay. But as much as hotel staff should work hard for that, guests
should do their part too. That means reciprocating staff’s courtesy and
treating fellow guests with respect.
When we’re in hotels during vacations, we sometimes forget our manners
at home. How can we
keep ourselves in check
while enjoying our stays?
Be on your best behavior by following basic hotel etiquette. These 10
practices should help you have a pleasant experience.
1. Clean as you go
A hotel’s housekeeping crew is the group keeping your room clean.
However, it pays to tidy up what you can! It doesn’t hurt to make a
housekeeper’s job a little easier.
Don’t leave your dirty clothes on the floor as if it’s your house. Not
only does it make walking challenging, but you’ll also come across as
untidy. You don’t want to leave that impression!
Don’t know what to do with a room service tray after finishing your
meal? Place the plates, cutlery, and glassware that came with your order
on the tray and leave them outside your room’s door. You may wait for
housekeepers to pick up the tray, but it’s better if you call room
service staff and give them the head’s up.
2. Dress appropriately
We know it’s tempting to roam around your chosen hotel in your best
swimwear or pajamas. As comfy and convenient as they are, they’re not
always the
best outfit choices
for every hotel occasion.
If you need to welcome someone into your room or head outside, please
sport decent attire. Don’t forget to don appropriate footwear as well
because going barefoot is an absolute no-no! No one needs to see body
parts that shouldn’t be seen.
3. Practice politeness wherever you go
Most hotels require you to sign a guest agreement form that outlines
the hotel policy terms you should adhere to.
Good manners are the core of proper hotel etiquette for guests. Being
polite towards hotel staff and fellow guests isn’t a tall order, no?
Whether your stay has inconveniences or not, rudeness isn’t welcome in
hotels. Hotel employees are human like us, so upping your politeness
will encourage them to do better jobs.
For example, let’s say there’s been a mix-up with room keys. The best
way to address this problem is by politely notifying the front desk
staff about the matter, which they’ll 100% acknowledge and apologize
for. They may even give you a drink on the house (free) or extra
additions to your room to make up for the dilemma.
4. Observe hotel policy
Before you book your reservation, do your research on your preferred
hotel(s). You may have questions like, for example, the number of
allowable guests in one room. A violation like lying about the number of
guests in a hotel room can be enough to eject you from the premises.
Can you bring a guest to your hotel room? Yes, as long as you register
their name at the reception area. This lets the staff know you’re not
smuggling a visitor. Just make sure they don’t overstay and attract
management’s attention.
Guests can take specific items from their hotel rooms with them. These
include toiletries and stationery. However, don’t attempt to bring
common items like robes and towels home with you!
Even hotels have rules. Regardless of the accommodation you’re staying
in, best stay safe and follow their policy.
5. Keep noise at a minimum
In order not to disturb other guests, it’s important to keep noise to a
minimum. Not all hotels have proper soundproofing. Many accommodations
observe “quiet time,” which usually lasts from 10:00 p.m. to 7:00 a.m.
During those hours, guests should observe silence.
Some sounds are allowed, such as hushed conversations. Just don’t allow
them to turn into full-blown noise that disturbs others.
6. Handle items with care
Do hotels have steamers and other fancy perks that come with your room?
If so, that’s great! But here’s a friendly reminder: you’re only lending
them. You should use them with care—unless you don’t mind paying for
damages, repairs, and replacements. Treat everything in your room as if
you’re in your second house.
Should you accidentally break or damage something, report and admit the
accident to the relevant staff. Staff may not even charge you if your
honesty shows through.
7. Be mindful of times and schedules
Hotel etiquette doesn’t require rushing from guests.
Following operating hours for amenities like the buffet or swimming
pool is an example of proper hotel etiquette for guests.
However, it does expect them to be alert of designated times and
schedules, like restaurant hours and pool operating times. So, if you
can’t check in or out during their specified times, let the concierge
know ahead to work something out.
8. Manage your children’s behavior
Are you bringing kids? Show you care about others by keeping a watchful
eye on them.
People expect children to behave energetically, but loud and unruly
children can be a nuisance. While they’re free to play around and enjoy
themselves, make sure their actions don’t spiral into uncontrollable
chaos. No one wants to see and hear screaming unsupervised kids running
around!
9. Pay attention to the hotel atmosphere
Each of a hotel’s amenities comes with its own rules and vibes.
Let’s say you want to work on your deadlines alone and in silence, only
to find the hotel’s café or working space crowded. You can’t just tell
people to shut up and get out! The best solution is to work in a quieter
spot or look for a different area or establishment. Can you stay in your
hotel room all day? That’s also a viable option.
The point here is to match your surroundings’ atmosphere. It won’t do if
your attitude negatively stands out to fellow guests emitting different
vibes.
10. Give constructive feedback
At the end of their stay, hotels usually ask guests to answer a quick
survey. We highly recommend answering them seriously and honestly.
Why? You’ll help hotels provide better service. There’s nothing wrong
with highlighting their best parts and constructively pointing out areas
for improvement. You may even get a reward for your feedback!
Even though they’re used for accommodation, hotels are still public
spaces. Believe us when we say that it’s in your (and everyone else’s)
best interest to display proper hotel etiquette!
Most of these tips are
rooted in common sense, so treat this entry as a refresher on hotel rules. You’d be a guest
that hotels would love to have again if you treated everyone with
respect and decency during your stay.